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The New Rules of Customer Engagement: 6 Trends Reinventing the Way We Sell: Newman, Daniel L., Leblanc, Thomas, Stockham, Katie: 9781631734359: Amazon.com: Books
Customer Engagement: Contemporary issues and challenges: Brodie, Roderick J., Hollebeek, Linda D., Conduit, Jodie: 9780815350736: Amazon.com: Books
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